This Shipping Policy details the methods Pinoyrefiners and its logistics partners use to coordinate distribution, handling, and transportation as necessary. While primarily dedicated to providing informational services, Pinoyrefiners adheres to this consistent policy for any physical product shipments to maintain clarity and reliability.
After an order is confirmed, processing typically takes place during regular working hours. Customers will be informed if further verification or actions are needed. Processing times may vary based on product characteristics, demand, or scheduled holidays.
Pinoyrefiners collaborates with trusted carriers and logistics companies. Delivery options might include mail services, courier networks, or other relevant methods based on the destination. Once shipped, tracking details will be shared with customers when available.
Shipping availability depends on location, customs rules, and logistical obstacles. Customers should confirm shipping eligibility before ordering. Pinoyrefiners cannot ensure delivery to areas with restrictions or those unreachable due to limited courier access.
Although we aim to meet delivery estimates, unexpected delays can occur due to elements beyond our control, like weather, customs processes, or carrier issues. Pinoyrefiners holds no responsibility for losses or inconveniences caused by delays from external delivery providers.
If a package arrives damaged or does not arrive within the expected period, customers should immediately contact Pinoyrefiners. We will coordinate with the carrier to investigate and, if necessary, arrange a replacement or refund per our Refund Policy.
This Shipping Policy was revised in January 2025 and remains active until further updates.